Have you ever dreaded a phone call or conference because you just weren’t sure how it would turn out? Today, we’ll build the skills and framework to handle the toughest of situations without breaking a sweat and building better relationships at the same time._x000D_ Explore some ideas and principles that can limit stressful interactions with parents._x000D_ Develop an understanding of why a parent might be upset._x000D_ Discover a 5 step generic plan that you can utilize with upset parents
